Privacy policy
We collect the minimum information needed to help your child, and only with your consent. This page explains what we collect, why, who can see it, and how to ask us to remove it.
Mueen Therapy is an in-home paediatric therapy service operating in Saudi Arabia under Commercial Registration 7053635269. For privacy questions, write to us at privacy@mueentherapy.com.
We only collect what we need to do our job. This usually means:
Under the Saudi Personal Data Protection Law (PDPL), the legal basis we rely on is your consent — given when you complete a booking, or at your own initiative when you write to us by email or WhatsApp. You can withdraw that consent at any time.
Information about a child is only ever provided to us by the child's parent or legal guardian. We don't ask you to share your child's details in writing — everything about your child is discussed in the consultation. Once your child becomes a client, clinical information is kept on protected clinical records, separate from this website.
Only Mueen staff who need the information to do their job. We never sell or share your information with third parties for marketing. Booking details are processed by Cal.com as a data processor on our behalf; the site is hosted on Vercel, which processes technical request and usage data as a hosting sub-processor; messages you send us arrive in the practice's operational inboxes; and outbound therapy correspondence is sent from our Google Workspace account. The site links out to Mueen's own Instagram profile — visiting it is subject to Instagram's own policies, and following the link is not processing of your data on this site.
Enquiries that don't lead to a booking are deleted within 12 months. Bookings and clinical records are kept for the period required by Saudi healthcare regulations. Careers applications are kept for 12 months unless you ask us to delete them sooner.
Under the PDPL you can:
This site sets a single necessary cookie that remembers your language choice (Arabic or English). It is not used to identify or track you. No advertising or tracking cookies are set on this site.
If you want to exercise any of the rights above, write to us at privacy@mueentherapy.com and we will respond within 30 days.
We will update this page when our practices change. The "last updated" date at the top shows when it last changed.